# Receiving email

Every Shopify store that uses Mechanic has its own, dedicated email address, named after the store's myshopify.com subdomain and located at mail.usemechanic.com. A store at example.myshopify.com would be assigned the address <example@mail.usemechanic.com>.

{% hint style="info" %}
For a working example task from Mechanic's library, see [Forward incoming email to another address](https://tasks.mechanic.dev/forward-incoming-email-to-another-address)
{% endhint %}

## Event

Every incoming email message results in a new Mechanic event.

### Topic

mechanic/emails/received

### Data

Postmark (Mechanic's email provider) parses your incoming mail, and hands its JSON representation to Mechanic to use as event data. Refer to [Postmark's email parsing guide](https://postmarkapp.com/developer/user-guide/inbound/parse-an-email) to see how Postmark thinks about this. The data you receive in Mechanic is as you see in that documentation, with one difference: where Postmark uses keys like "ReplyTo" and "HtmlBody", Mechanic uses keys like "reply\_to" and "html\_body".

Specifically, you'll have access to these attributes, all available in the `email` object:

* `"attachments"` – an array, containing objects with the keys `"name"`, `"content"`, `"content_type"`, `"content_length"`, and `"content_id"`
* `"cc"` – a string containing the full "CC" list, including names and email addresses
* `"cc_full"` – an array, containing objects with the keys `"email"`, `"name"`, and `"mailbox_hash"`
* `"date"` – an ISO8601 string indicating when the email was received by Postmark; use this with the [date ](https://learn.mechanic.dev/liquid/filters#date-parse_date)filter
* `"from"` – a string containing the email address of the sender
* `"from_full"` – an object with the keys `"email"`, `"name"`, and `"mailbox_hash"`
* `"from_name"` – a string containing the name of the sender
* `"headers"` – an array, containing objects with the keys `"name"` and `"value"`
* `"html_body"` – a string, containing the HTML email body
* `"message_id"` – a string that uniquely identifies this message; include this when contacting support
* `"reply_to"` – a string, containing the reply-to address
* `"stripped_text_reply"` – a string, containing Postmark's attempt at isolating *only* the reply portion of an email; see the "StrippedTextReply" section of [Postmark's documentation](https://postmarkapp.com/developer/user-guide/inbound/parse-an-email)
* `"subject"` – a string! :)
* `"text_body"` – a string, containing the plaintext email body
* `"to"` – a string containing the full "To" list, including names and email addresses
* `"to_full"` – an array, containing objects with the keys `"email"`, `"name"`, and `"mailbox_hash"`