Email

Send automated emails from Mechanic — templates, custom domains, DMARC, and receiving inbound email.

Mechanic email is powered by Postmark.

Sending email

Stores using Mechanic can send email using the Email action.

Email approval is required. Sending email with Mechanic requires manual approval from the Mechanic platform team. Until your account is approved, all Email actions will fail.

To request email approval, contact [e-mail] and let us know you'd like to enable email sending for your store.

By default, emails are sent from a Mechanic-managed address on your behalf. You can configure a custom sender address using a custom email domain.

Features

• Email templates — create reusable email templates with Liquid, configurable in Mechanic's settings

• Custom email addresses — send from your own domain instead of Mechanic's default

• DMARC — configure DMARC alignment for improved deliverability

• Attachments — attach generated files (PDFs, CSVs, etc.) to outgoing emails

Common questions: How do I send images with my emails? · How do I preview email attachments?

Receiving email

Stores using Mechanic can receive email using the mechanic/emails/received event topic. When an email is received at your store's Mechanic email address, Mechanic creates an event containing the email's subject, body, sender, and any attachments.

Learn more: Receiving email