Privacy
Mechanic Privacy Policy
Mechanic "the App” provides Shopify automation services "the Service" to merchants who use Shopify to power their stores. This Privacy Policy describes how personal information is collected, used, and shared when you install or use the App in connection with your Shopify-supported store.
Personal Information the App Collects
When you access the App, Mechanic receives your name, and email address.
Mechanic itself does not seek to store customer information, but in the course of providing the services you configure, may receive and store customer information. You may request the deletion of this information at any time.
How Do We Use Your Personal Information?
We use the personal information we collect from you in order to provide customer support service.
Sharing Your Personal Information
Personal Information we collect about you is shared with Help Scout for the purpose of providing customer support services.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Data Protection and Security Measures
We have implemented security procedures to protect the confidentiality of your data. This includes:
Encryption: We use industry-standard encryption protocols to protect your information both in transit and at rest.
Access Controls: Data access is restricted to authorized personnel only.
Monitoring and Auditing: Continuous monitoring of our systems ensures any unauthorized access is promptly identified and addressed.
Your Rights
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted, per the GDPR. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
Data Retention
The App retains records describing your Shopify store and your ownership thereof, as provided by Shopify, for the purposes of recording your store's relationship with the App. These records are limited to your Shopify store name, myshopify.com subdomain, and the owner name and email address.
Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
Contact Us
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