FAQ

How do I stop a large batch of runs?

A Shopify event is missing. Where is it?

Does Mechanic have an affiliate program?

Can non-owners install Mechanic?

Can I replace Shopify's order emails with Mechanic?

Can I manually set Shopify permissions for Mechanic?

Does my theme need to be updated for Mechanic?

Do you have a plan for development stores?

Why don't I see any events in my task's activity?

Can I read data back from my webhook submission?

My task added a tag, but now the tag is missing – why?

How do I add an unsubscribe link to my emails?

How do I send images with my emails?

Can I re-send order confirmation emails with Mechanic?

Why am I seeing a different price than on the app store?

Do you have a Partner-friendly plan?

Why are my tasks delayed or not running?

My task is failing because of a permissions problem. Why?

How do I preview email attachments?

How can I update existing metafields?

Can I query external APIs?

Why can't I access the Shopify API during preview mode?

How do marketing preferences work with Mechanic?

Can I send data to Google Sheets?

What's possible with timeline comments?

I'm getting a "query param length is too long" error when using GraphQL.

Can my Mechanic concurrency limit be raised?

What IP address does Mechanic use?

Can Mechanic read or manage customer subscriptions?