A Shopify event is missing. Where is it?
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Start by checking and for service interruptions. (If you're not signed up for Mechanic status notifications, this is a good time to take care of that!)
If the event is well and truly missing, email for further assistance.
â ī¸ Please note: these investigations usually conclude that Shopify has simply failed to deliver that specific event webhook. Shopify does not offer a strict guarantee on webhook delivery (see ), which means that the solution is usually to ensure tasks can recover when events go missing.
To learn more about this, see .