What's possible with timeline comments?

What's possible

• Reading timeline comments, and other events, for orders, draft orders, customers, and inventory transfers.

• Writing order and customer notes. This is not the same as the timeline comments. We mention it here because this frequently makes for an acceptable fallback approach.

What's not possible

• Using a timeline event as a Mechanic event. This means that Mechanic tasks can't run in direct response to a new comment (or other timeline event).

• Reading the name of the staff person who left a comment, or the name of the app responsible for another event.

• Creating, updating, prefilling, or deleting timeline comments.