Get answers about Mechanic directly inside the app — no setup required.
Ask Mechanic is Mechanic's built-in AI assistant, available directly inside the app. It has access to Mechanic's full documentation and the Shopify Dev MCP (Shopify's GraphQL schema and API documentation), so it can answer platform questions, help you find tasks, and explain how features work — all without leaving the app.
Look for the Ask Mechanic button in the Mechanic app to get started. No setup or external tools needed.
Mechanic support covers the platform and tasks from the task library. Custom tasks (including AI-generated tasks) are not covered by support — for help with custom task logic, ask in the Mechanic Slack community or hire a developer.
What you can ask
"How do I subscribe to Shopify order creation events?"
"What action types are available?"
"How do I respond to action results?"
"What integrations does Mechanic support?"
"Find a task that auto-tags orders by discount code"