> For the complete documentation index, see [llms.txt](https://learn.mechanic.dev/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://learn.mechanic.dev/platform/policies/terms.md). # Terms of Service The terms that govern use of Mechanic — the agreement, warranties, limitation of liability, termination, and governing law. *Last updated: August 27, 2026* These terms describe the legal relationship between you and Lightward Inc. when you use Mechanic. We've written them to be readable, because we mean them. The plain-language notes are part of how we communicate, but the numbered terms are what governs. ## 1. The agreement By installing or using Mechanic, you agree to these terms on behalf of the business you represent. If you don't agree, uninstall the app — that's the whole mechanism, no paperwork. These terms incorporate our published policies, which govern the areas they cover: * [Pricing](https://learn.mechanic.dev/platform/policies/pricing) * [Plans](https://learn.mechanic.dev/platform/policies/plans) * [Data](https://learn.mechanic.dev/platform/policies/data) * [Privacy](https://learn.mechanic.dev/platform/policies/privacy) * [Data Processing Addendum](https://learn.mechanic.dev/platform/policies/dpa), for customers whose use of Mechanic involves processing personal data on their behalf ## 2. The service Mechanic is a workflow automation platform for Shopify stores. It runs tasks — scripts that respond to events in your store and take actions on your behalf. What the service does, how your data moves through it, and how long we keep it are described in the policies above. Mechanic is built on Shopify's platform and depends on Shopify's APIs, webhooks, and billing systems. We aren't responsible for Shopify's availability, or for changes Shopify makes to its platform. *In plain words: Mechanic does what your tasks tell it to do.* ## 3. Your responsibilities You're responsible for your use of Mechanic, including: * The tasks you install, write, configure, or have written for you, and everything those tasks do to your store and your data. * Complying with the laws that apply to your business, including those governing the messages your tasks send and the customer data your tasks touch. * Complying with Shopify's own terms, which govern your store independently of us. * Keeping your Shopify account access secure. Anyone with access to your store's admin has access to your Mechanic account. *In plain words: the automation is yours; we supply the engine.* ## 4. Your content Task code, configurations, and data belonging to your store remain yours. You give us the license we need to run them — that is, to store, process, and execute your tasks in order to provide the service — and nothing more. ## 5. Our platform Mechanic itself — the platform, the software, the documentation, and the tasks we publish in our task library — belongs to Lightward. Library tasks are provided for use with Mechanic. If you send us feedback or ideas, we can use them without obligation; that's the spirit in which we build. ## 6. Billing Billing runs monthly through Shopify's billing system, under our [pricing policy](https://learn.mechanic.dev/platform/policies/pricing). Fees are exclusive of taxes; you're responsible for any that apply to your purchase. ## 7. Termination You can end this agreement at any time by uninstalling Mechanic. We can suspend or end your access if your account is used abusively, unlawfully, in a way that threatens the platform or other merchants' service, or if charges go unpaid. When the agreement ends, your data is deleted on the schedule described in our [data policy](https://learn.mechanic.dev/platform/policies/data). Sections 4, 5, 8–10, and 12 survive termination. *In plain words: leave anytime; we only show someone the door to protect everyone else in the room.* ## 8. Disclaimer of warranties Mechanic is provided **"as is" and "as available."** To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the service will be uninterrupted, timely, or error-free. We publish live status information at [status.mechanic.dev](https://status.mechanic.dev), and we do not offer a contractual SLA. ## 9. Limitation of liability To the fullest extent permitted by law: * Neither party is liable to the other for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or data, however arising. * Each party's total aggregate liability arising out of or relating to the service is limited to the greater of (a) the amounts the customer paid Lightward in the **twelve (12) months** before the event giving rise to the claim, or (b) **USD $100**. Nothing in these terms limits liability that cannot be limited by law. ## 10. Governing law These terms are governed by the laws of the State of Colorado, without regard to conflict-of-law rules, and disputes will be resolved in the courts located there. Before anyone files anything, we ask for what we'd ask of any relationship: talk to us first. Most problems are solvable at . ## 11. Changes to these terms We may update these terms from time to time. The current version always lives at this page, with its date above. Continuing to use Mechanic after an update is acceptance of the updated terms. ## 12. General These terms plus the incorporated policies are the entire agreement between us about the service. If part of these terms turns out to be unenforceable, the rest still stands. You may not assign this agreement without our consent, except to a successor of your business; we may assign it to a successor of ours. Not enforcing a term today doesn't waive it tomorrow. ## 13. Contact Lightward Inc. — 1942 Broadway St., Ste 314c, Boulder, CO 80302, USA --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. 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