Ask Mechanic

Ask Mechanic is a built-in AI assistant that answers platform questions, explains features, and helps you find tasks — no setup required.

Ask Mechanic is Mechanic's built-in AI assistant. It can answer platform questions, help you find tasks, and explain how features work — all without leaving the app. It has access to Mechanic's full documentation and Shopify's API documentation.

Look for the Ask Mechanic button in the Mechanic app to get started, or press Cmd/Ctrl + J to toggle it from anywhere (see Keyboard shortcuts). No setup or external tools needed.

Mechanic support covers the platform and tasks from the task library. Custom tasks (including AI-generated tasks) are not covered by support — for help with custom task logic, ask in the Mechanic Slack community or hire a developer.

What you can ask

• "How do I subscribe to Shopify order creation events?"

• "What action types are available?"

• "How do I respond to action results?"

• "What integrations does Mechanic support?"

• "Find a task that auto-tags orders by discount code"

Ask Mechanic is also available as a dedicated full-screen view:

For developers

If you're writing tasks in an external AI coding tool (like Claude Code or Cursor), Mechanic also offers tools that connect your editor to the task library and docs. See Using AI with Mechanic.